We hope that this page is helpful in answering any questions you may have regarding our practice. If you have questions that are not addressed on this page, please call our office at 732-223-4300 and our staff will be happy to assist you.

Please note: you will be able to view the information in this account, however you will not be able to communicate with our practice. To join our new portal, FollowMyHealth, please contact our office.

Where can I download patient documents?

New patients will receive a link via text or e-mail to complete pre-visit forms once an appointment has been made.

What do I do if I’m having a medical issue after hours?

If you are experiencing a medical emergency, please call 911 or seek immediate medical attention at your local ER. If you are having a non-emergent medical issue after hours, our doctors are on call 24 hours a day, 7 days a week to assist you. Please call 732-223-4300 after hours to be connected with the doctor on call.

What do I need to bring with me to my appointment?

  • Current insurance card(s)
  • Driver’s license or other valid photo identification (passport, non-driver’s license, military ID)
  • Copay (cash, check or credit card)
    • We accept Visa, Mastercard, American Express, and Discover
    • Please contact your insurance policy if you are unsure what your copay is.
  • List of medications you currently take including name, dosage and frequency
  • Names and information of any doctors/specialists that you are currently being seen by

Which insurances do you accept?

We accept a wide range of insurance plans, including Horizon, Aetna, Cigna, AmeriHealth, TriCare, and Medicare. If you have any questions about the requirements of your specific plan, please contact your insurance company.

We are an out-of-network provider with the following insurances:

  • United Health Care
  • Oxford

We do NOT participate with:

  • Any Medicaid Programs

How do I get a refill of my medication?

To request a medication refill, please call your pharmacy, submit a request via our patient portal, or call our office. Prescriptions will be called into the pharmacy we have on file for you, unless otherwise requested. Prescriptions that cannot be called into your pharmacy must be picked up by the patient or authorized individual, who must provide valid identification.

What information do I need to submit to request a referral?

To request a referral, please allow 72 hours (not including weekends) for us to process it. We will need the doctor's name, type of specialist, town (county and sate if not local), and the doctors National Provider ID (NPI). Not including this information in the referral request may delay the processing of your referral. Also, make sure your insurance information with us is up-to-date and the doctor you are being referred to accepts your insurance.

What is included in a routine physical?

Annual physical exams are your best assurance that you are up-to-date on age appropriate screening tests and procedures. During a routine physical, your doctor will conduct routine health screening tests and provide recommendations for preventive care based on your age and risk factors. A routine physical provides an opportunity to pick up important physical findings for which you may have no symptoms.

I came in for a routine physical and was also charged for an office visit. Why?

Routine physicals are meant to cover only your preventive care and routine health screenings. However, if during your appointment, you request treatment for a new symptom or complaint outside the scope of your preventive care (e.g. injury, illness, or condition), or receive treatment for an abnormal finding discovered during your physical (e.g. abnormal urinalysis, EKG), an office visit will be also be billed. This is standard billing procedure for healthcare providers.

Please note that most insurances waive your copay for routine physicals. If an office visit is added, your copay will apply. We recommend that you keep this in mind for your appointment and contact your insurance company with any questions.

What is your no show policy?

We require 24-hour notice for any appointment cancellation. A $25 no-show fee will apply if you miss your appointment without providing 24-hour notice.

How do I sign up for the Patient Portal?

To receive an invitation to join our Patient Portal, provide your e-mail address to our front desk staff. Once you receive an invitation, you will be able to create your account.

How do I view my lab results online?

In order to view your lab results online, you must have a patient portal account. Your results will be sent once your doctor reviews them.